Shipping & Returns

Delivery Methods:
We mainly use EMS and AIRMAIL for shipping, and is highly recommended for most regions. Furthermore, TNT, UPS will be supported later. If you want to learn more details about shippment,please read the details below...

Order Tracking:
When you purchase from our website, we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shippment trhough the tracking system provided as well as contact our customer service via email.

Shipping Problems:
If an International order is received damaged, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by If the item is received damaged, please contact within 7 business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it.

Lost Package Policy:
When the goods you acquired was lost during the delivery, it is required to wait for 30 days-we will try to track down the package way. In case we do not find the package during the mentioned period, we will send you a new one again.



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