YouthEnjoy

Conditions of Use

We are absolutely confident that you will be happy with your purchase from us because each piece is inspected for quality; We understand,however, that every customer is unique and we are flexible to meet your particular needs. Your satisfaction in our products and services is our top goal.

If for any reason, you are not content with your purchase please contact us immediately.We will then provide instruction on how to return your product (s). You must return the product(s) with 7 days of receipt for exchange or refund. You must send your returned package via courier at your own expense and provide us with a tracking number in order for a refund/replacement to be issued.Refunds are made in the same form as initial payment (ie. refunded on your credit card) and may take up to 7 business days to process after we receive the tracking number for the returned goods.

Kindly include when you contact us the following information. This will accelerate the processing of your return product(s).

Your full name and the date the order was placed and received;

A list of the replica product(s) to be exchanged or refunded;

The reason for the return of the products.

Delivery is guaranteed! If your shipment is lost we will reship once at our expense.

Your purchases will be sent directly by courier to your door. You will receive an email with your order confirmation number and your shipping tracking number. With this Tracking Number you can track the progress of your purchase.

We are not responsible for reshipment if you provided us with an incorrect address;

We are not responsible for any import tax charged on your package.

Note: all refund policy will be effective for payment of western union,moneygram or bank transfer, if your payment made by credit card or paypal, please be informed to pay 30% transaction charge.

You can track your shipments by clicking on these links below; you will be notified as to what courier service we used in your confirmation mail.

If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.com;

If your tracking number starts with R then your package has been shipped with China Post and you should find your country tracking link in www.ems.com.cn/mailtracking/cha_xun_lian_jie.html to track;

If your tracking number starts with EA or EE then your package has been shipped by EMS. In this case you should track your package on your national postal service website. Here are some common sites below.

 USA                   www.usps.com

    Canada              www.canpost.ca

    England             www.parcelforce.com

    Australia            www.auspost.com

    France               www.laposte.fr

   Germany           www.deutschepost.de

   Italy                  www.poste.it

 By: Youthenjoy.co

 

 

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